LiteXpress International Inc. Data Privacy Policy


1. Introduction

At LiteXpress International Inc (“Company”, “we”, “our”, “us”), we are committed to protecting the privacy and personal data of our customers, suppliers, drivers, employees, and partners. This Data Privacy Policy explains how we collect, use, disclose, and protect your personal data in the course of providing our logistics, transportation, and supply chain services.

2. Scope

This policy applies to all personal data processed by LiteXpress International Inc., whether through our websites, mobile applications, internal systems, or during operations such as freight handling, deliveries, and fleet management.

3. What Personal Data We Collect

We collect and process the following types of personal data:

  • Customer and Client Data:
    • Name, company name, contact information (email, phone number, address)
    • Billing and payment details
    • Shipment and delivery addresses
    • Communication records


  • Driver and Fleet Data:
    • Name, contact details, license and vehicle registration information
    • GPS and location tracking data
    • Route history and delivery logs

 

  • Technical and Website Data:
    • IP address, browser type, device ID
    • Usage data for our website and logistics platform


  • Employee Data: (as applicable under HR policies)
    • Employment records, emergency contact information, payroll data

4. Purpose of Data Processing

We process personal data for the following legitimate purposes:

  • Managing and delivering freight, parcels, and supply chain solutions
  • Facilitating pickups, deliveries, tracking, and returns
  • Verifying identity and authorizing logistics transactions
  • Ensuring fleet and driver safety through GPS tracking and monitoring
  • Communicating service updates, confirmations, and alerts
  • Complying with legal and regulatory obligations

5. Legal Basis for Processing

We rely on the following legal grounds to process your personal data:

  • Performance of a contract (e.g., shipping services)
  • Compliance with legal obligations (e.g., tax, customs, and transport regulations)
  • Legitimate business interests (e.g., improving logistics operations, fraud prevention)
  • Consent, where explicitly required (e.g., for marketing communications)

6. Data Sharing and Transfers

We may share your data with:

  • Third-party carriers, customs brokers, and delivery partners
  • ICT service providers and logistics software vendors
  • Government agencies or law enforcement as legally required
  • Internal departments across our group companies, if applicable

All third-party recipients are contractually obligated to protect your data in accordance with this policy and applicable laws.

7. International Data Transfers

Where data is transferred across borders (e.g., for international shipping), we implement safeguards in accordance with applicable data protection laws, including standard contractual clauses where required.

8. Data Security

We implement strict security measures to protect your data, including:

  • Encrypted data transmission and storage
  • Access controls and authentication
  • Regular system monitoring and audits
  • Driver and fleet data privacy measures (e.g., secure GPS tracking)

9. Data Retention

We retain personal data only as long as necessary for business operations, legal compliance, and dispute resolution, typically:

  • Shipment records: [e.g., 6 years]
  • Customer accounts: While active + [e.g., 3 years]
  • Driver data: Duration of contract + [e.g., 2 years]

10. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Request corrections or deletion
  • Object to or restrict processing
  • Request data portability
  • Withdraw consent

To exercise your rights, contact us at infotech@litexpress.com.ph.

11. Cookies and Tracking

Our websites and apps may use cookies or similar technologies to enhance user experience, analyze traffic, and improve service delivery. You can manage your cookie preferences in your browser settings.

12. Policy Updates

We may update this policy periodically to reflect changes in technology, law, or our services. The most current version will always be available at https://www.litexpress.com.ph/

13. Contact Us

If you have any questions or concerns about this policy or how we handle personal data, please contact:

Privacy Officer

Company: LiteXpress International Inc

Address: #21 Natib Street. Brgy. Kaunlaran, Cubao Quezon City, MM, Philippines 1111

Email: infotech@litexpress.com.ph

Tel #: 02 8 647-4691